Returns & Exchanges
Returns and Exchanges
At Replandica, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day money-back guarantee. Here’s how our return and exchange process works:
Introduction
Our return policy is designed to ensure a hassle-free experience. You can return any item within 30 days of receiving it for a full refund or exchange.
Eligibility
To be eligible for a return, items must be in their original condition, unworn, and with all tags attached. Please ensure that the items are packaged securely to prevent damage during return shipping.
How to Initiate a Return
- Contact Us: Reach out to our customer service team via email or through our website to request a return authorization.
- Prepare Your Package: Include your order number and a brief reason for the return.
- Ship It Back: Send the item back to the address provided by our customer service team. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Refund Process
Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Exchanges
If you would like to exchange an item for a different size or style, please follow the same return process and indicate your desired exchange in your return request. We will ship the new item to you as soon as we receive the returned item.
If you have any questions or need assistance with your return or exchange, please don’t hesitate to contact our customer service team. We’re here to help!